Senior Software Engineer · Backend & Cloud

I architect backend systems that scale and don't break under load.

6+ years building high-performance, fault-tolerant backend systems on Node.js and AWS serverless — and the marketplace integrations that move data across them at scale.

Ambikesh Gautam
0
Years building backends
0
Messages processed
0
Catalog items synced
0
Marketplaces integrated
01About

I'm a backend engineer who likes the unglamorous parts: idempotent pipelines, dead-letter queues, schema design, and APIs that behave under pressure.

At Threecolts I architect white-label SaaS connectors for the Mirakl ecosystem and build event-driven Node.js + PHP services on AWS that process high-volume e-commerce data across Amazon, eBay, Walmart, Etsy, Shopify, WooCommerce and Mirakl. Before that, I led a 4-person team at Cedcoss shipping WooCommerce marketplace plugins published to WordPress.org.

Lately I've been going deep on AI-powered automation — building LLM-based agentic systems and custom MCP servers with the Claude API for automated log analysis and error resolution, and thinking a lot about context engineering.

I like owning a problem end-to-end, from the architecture diagram to the production dashboard.

whoami
ambikesh_gautam
cat profile.json
{
  "role": "Senior Software Engineer",
  "focus": "Backend · Cloud",
  "stack": ["Node.js","AWS","PHP","Claude API"],
  "location": "Lucknow, IN",
  "status": "building things"
}
_
02Experience
SEP 2024 — PRESENT
Senior Software Engineer
Threecolts India Pvt. Ltd. · Remote
  • Architected multiple white-label SaaS connectors for the Mirakl marketplace ecosystem — SFCC, Otto, WooCommerce & BigCommerce — handling 1M+ catalog items synced across platforms, owning AWS architecture and database schema design.
  • Contributing to ChannelReply, a helpdesk-marketplace integration platform that has processed 100M+ messages across Amazon, eBay, Walmart, Etsy, Shopify, WooCommerce & Mirakl into Zendesk, Freshdesk & Gorgias.
  • Led the evolution of ChannelReply's core service from a monolith to microservices, incrementally decomposing critical workflows without disrupting live production traffic.
  • Shipped major API upgrades to the integration layer with zero disruption to live marketplace-to-helpdesk connections, using backward-compatible versioning and phased rollouts.
  • Built a bulk email ingestion pipeline using AWS SNS & SES to route high-volume marketplace emails into helpdesk ticketing systems reliably.
  • Designed Node.js + PHP microservices on AWS (Lambda, API Gateway, SQS, DynamoDB) for high-volume e-commerce data processing.
  • Optimized data pipelines handling 10K+ records/batch, reducing API latency by 30–40% via queue-based decoupling and schema/index tuning.
  • Built and own the CI/CD pipeline (GitHub Actions) for a production SaaS project, covering automated testing, build & deployment.
  • Engineered LLM-based agentic systems with the Claude API for automated log analysis and error resolution.
MAR 2020 — SEP 2024
Backend Developer
Cedcoss Technologies Pvt. Ltd. · Lucknow, India
  • Led a 4-person team developing WordPress/WooCommerce marketplace integration plugins published to the WordPress.org repository.
  • Designed and built the Shopify MCF connector as an independent microservice for order fulfillment (PHP + Node + MongoDB), decoupled from the core monolith.
  • Used Redis for caching, session management, and rate limiting across high-traffic integration services, cutting redundant database load.
  • Designed and optimized complex MySQL & MongoDB queries and indexing strategies at scale, improving system performance and stability by 25%.
  • Implemented robust error handling, logging, and debugging for high-concurrency production systems.
03Selected Work
// SAAS · AWS

Mirakl White-Label Connector Suite

Architected SaaS connectors syncing catalog, inventory, and orders between Mirakl Connect and four major commerce platforms — SFCC, Otto, WooCommerce & BigCommerce.

Node.jsAWS LambdaDynamoDBMirakl
// INTEGRATION

ChannelReply — Helpdesk × Marketplace

Connector unifying buyer messages and order data from Amazon, eBay, Walmart, Etsy, Shopify & WooCommerce into helpdesks like Zendesk, Freshdesk & Gorgias.

Node.jsSQSWebhooksREST
// MICROSERVICE

Shopify MCF Connector

Independent microservice (PHP + Node + MongoDB) integrating with the Shopify Admin API to automate Multi-Channel Fulfillment order processing, decoupled from the core monolith.

PHPNode.jsMongoDBShopify API
// MULTICHANNEL

WooCommerce Multichannel Integration

Bidirectional connectors syncing catalog, inventory, and order data between WooCommerce stores and Etsy, eBay, Amazon & Walmart — single storefront, multichannel selling.

WooCommerceEtsyeBayAmazonWalmart
// BILLING

Shopify – PayPal Subscription Manager

SaaS integration for Shopify merchants to manage recurring subscriptions via the PayPal Subscriptions API — lifecycle events, recurring billing, webhook-driven state sync.

ShopifyPayPal APIWebhooks
// AI · AGENTIC

LLM-Based Backend Monitoring

Agentic system using the Claude API and custom MCP servers to analyze logs, surface root causes, and trigger automated recovery workflows.

Claude APIMCPNode.jsAutomation
04Tech Stack
Node.jsAWS LambdaTypeScriptDynamoDBPHPMiraklRedisClaude APIMCPGraphQLDockerMongoDBShopifyAmazon SP-APIKafkaTerraform

Languages

JavaScript (ES6+)TypeScriptPHPPython

Backend & APIs

Node.jsExpressLaravelSymfonyPhalconRESTGraphQLMicroservicesEvent-Driven

System Design & Distributed Systems

Monolith → MicroservicesScalability & HAFault ToleranceSystem SecuritySchema & Index DesignMessage Queue Design

AWS

LambdaAPI GatewaySQSSNSSESDynamoDBEC2ECSCloudWatch

Databases & Caching

MongoDBMySQLDynamoDBRedis

CI/CD & DevOps

GitHub ActionsDockerTerraform

API Design & Development

RESTful DesignOAuth 2.0JWTRBACMiddlewareAPI VersioningRate LimitingWebhook Design

E-commerce & Integrations

ShopifyAmazon SP-APIWooCommerceMiraklEtsyWalmarteBaySFCC

AI & Automation

Claude APIMCP ServersAgentic AIContext Engineering

Familiar With

Apache Kafka
05Education & Certifications
B.Tech
R.I.T.M (A.K.T.U) · Lucknow, India
2020
ANTHROPIC8 courses
  • AI Fluency: Framework & Foundations
  • AI Fluency for Nonprofits, Small Businesses & Students
  • Claude 101
  • Claude Code 101 & Claude Code in Action
  • Introduction to Claude Cowork
  • Model Context Protocol: Introduction & Advanced Topics
  • Introduction to Agent Skills & Subagents
  • AI Capabilities & Limitations
OPENAI3 courses
  • Applied AI Foundations
  • AI Foundations
  • Agents and Workflows
HUGGING FACE1 course
  • AI Agents Fundamentals

Let's build something solid.

Open to backend, cloud, and integration challenges. The inbox is always open.